Terms of Service
Last updated: June 2026 · Mfundo
1. Acceptance of terms
By creating an account or using Funda Lami / Dzidza Neni (the “Service”), you agree to these Terms of Service. If you are under 18, a parent or guardian must agree on your behalf.
2. AI-generated content is not official ZIMSEC material
Tutoring answers, notes, quizzes and practice papers are generated by AI and aligned to the ZIMSEC curriculum to the best of our ability. They are study aids only and are NOT official ZIMSEC materials. Always verify with your teacher and official sources.
3. AI grading is approximate
“Grade My Paper” and timed-assessment grades are AI estimates using ZIMSEC-style marking criteria. They are not official marks and may differ from a human examiner. Do not rely on them for formal assessment.
4. Accounts & acceptable use
You are responsible for activity on your account and for keeping your password secure. You may not misuse the Service, attempt to access other users' data, upload unlawful content, or use the Service to bully, spam or harass. We may suspend accounts that breach these terms.
5. Subscriptions, billing & refunds
Paid plans renew automatically until cancelled. Cancelling stops future charges; access continues until the end of the current period. We offer a 7-day refund window from the date of purchase. Payments are processed by Paynow Zimbabwe.
6. Data & privacy
We handle your data as described in our Privacy Policy and in line with the Zimbabwe Data Protection Act. You may request access to, export of, or deletion of your data at any time by contacting support@fundalami.ai.
7. Intellectual property
The Service, its branding (Funda Lami / Dzidza Neni, Mfundo) and software are owned by Mfundo. Content you create remains yours; you grant us a licence to process it to provide the Service.
8. Changes & termination
We may update these terms or the Service. Material changes will be notified in-app or by email. We may suspend or terminate accounts that violate these terms or applicable law.
9. Contact
Questions about these terms? Email support@fundalami.ai.